Protection Point is 100% Canadian and the leading independent provider of commercial equipment warranty in Canada

Customer Privacy Statement

Protection Point is committed to providing you with the highest level of products and services. To accomplish this, we collect certain personal information about you. We take your privacy very seriously and we're committed to protecting your privacy. This Customer Privacy Statement describes the personal information that we gather and to whom we disclose the information.

Information We Collect from our Dealers

Personal information such as your company name, key contact names, email addresses, postal code and product purchase information is collected when you register to use certain Protection Point products and services. We also collect information about your continuing transactions with us. Protection Point uses the collected information to provide a customized account designed for you, which shows all of your purchases and for whom you purchased them. The information is also used to fulfill your requests for certain products and services, and to contact you about specials, new products, contests and other promotions.

Protection Point also automatically receives and records information on our server logs from your browser including your IP address, Protection Point cookie information and the page you requested. We use IP addresses to help diagnose problems with our server and to administer our Web site. We do not link IP addresses to any personal information. In rare instances IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity.

We only collect the information you provide us with through this website, and only for the purposes of responding to enquiries initiated by you. This information may be collected through email correspondence, telephone conversations, fax or letter correspondence, or filling out forms on our website. Again, this information is only collected voluntarily when you provide us with information about yourself or your business, corporation, organization, or Customers for the purposes of retaining our services. The type and accuracy of the information collected is solely contingent upon what you voluntarily provide.

Information We Collect about our Dealer's Clients

Personal information such as their name, email address, postal code and product purchase information. We also collect information about their continuing transactions with us. Protection Point collects information which shows all of the client's service plans and the products for they have purchased from our dealers. The information is also used to fulfill your requests for certain products and services.

The Personal Information We Share

WE DO NOT disclose, reveal or share any personally identifiable details about yourself, your business or organization to any third parties. We will only do so if required to do so by law, within the course of legal undertakings, or with your expressed written permission.

We may use anonymous aggregated user information for statistical purposes. From time to time, we also may share with third parties aggregated information obtained from our transactions. However, in no event shall such aggregated information contain any personally identifying information.

Confidentiality and Security of Personal Information

Protection Point restricts access to non-public personal information about you to those persons who need to know that information in connection with providing products or services to you. Your personal information is stored in a secure environment that is not available to the public and your account information is password-protected for your privacy and security.

Subsequent to the conclusion of our business relationship, said information will be retained only for the purposes of maintaining company records in accordance with reasonable and legal standards.

From time to time, we may offer links to other websites from our site. Please be cognizant of the fact that we neither support nor necessarily endorse any of the products, services or opinions contained on any of these sites. Furthermore, if you elect to visit any of these sites we recommend you familiarize yourself with their respective privacy policies, as they may differ from ours.

From time to time, we may provide links to client sites or we may post testimonials, media releases, or feedback pertaining to our products and services. However, we will not do so without your expressed written consent thereto, and will cease and desist such linking or posting should you notify us of your intention to terminate same.

Privacy Policy Changes

Protection Point may change its privacy policy at any time, and we will notify you of such changes as required by law.